Q: Are you a factory or trading company?
A:We are a professional manufacturer with integrated R&D, production, and quality control facilities. We provide OEM/ODM services for pharmaceutical equipment and welcome clients to audit our factory in Jiangsu, China.
Q:Why choose us?
A:15+ Years of Expertise: Specialized in R&D and manufacturing of pharmaceutical equipment (sterilizers, reactors, lyophilizers, etc.).
Custom Solutions: Tailor-made designs for GMP-compliant processes.
End-to-End Support: From engineering to validation documentation.
Global Compliance: Adherence to cGMP, ASME BPE, and ISO standards.
Q:How do you guarantee quality?
A:Pre-Production Samples: Approval before mass production.
Strict Process Control: Real-time monitoring during manufacturing.
Final Inspection: 100% testing with FAT (Factory Acceptance Test) protocols.
Certified Materials: 316L/304L stainless steel with Ra ≤ 0.5μm surface finish.
Q:What is your delivery time?
A:Standard Equipment: 3-5 working days after payment (most items in stock).
Customized Systems: 4-8 weeks (timeline confirmed post-design approval).
Urgent orders: Contact us for expedited options.
Q:What shipping methods do you offer?
A:Global shipping via:
Express: DHL/UPS/FedEx/TNT (3-7 days).
Air Freight: For urgent large equipment (5-10 days).
Sea Cargo: Economical for bulk orders (FOB/CIF terms).
Confirm method before order placement.
Q: What about after-sales service?
A:Warranty: 18 months (parts & workmanship).
Lifetime Support: Technical guidance & paid maintenance.
Spare Parts: Genuine components with global dispatch.
On-Site Services: Installation supervision and SAT support.